Hi Marina,
I use labels on my charts but they won't retain the font size, color or the bold feature. Everytime I close MC down and re-open it the labels revert back to a default set-up. Any idea as to how I can get them to retain the set-up or is this a bug of some sort? Thank you.
Warmest regards,
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- Posts: 166
- Joined: 21 Nov 2007
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Re: Labels
Are you talking about putting text labels on charts manually? I have checked those and my chosen text properties such as font, colour or type are preserved. If you experience issues with those labels, could you please demonstrate this behavior to us during a remote connection session? Since we can't reproduce the issue on our end, this would be the only way to see what is going on. Or maybe you are talking about something else?Hi Marina,
I use labels on my charts but they won't retain the font size, color or the bold feature. Everytime I close MC down and re-open it the labels revert back to a default set-up. Any idea as to how I can get them to retain the set-up or is this a bug of some sort? Thank you.
Warmest regards,
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- Posts: 166
- Joined: 21 Nov 2007
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Hi Tim,
As always, you can contact our support team for a remote connection session any time between 6:30 am and 2:00 pm EST, Monday through Friday. It would be even better if you contacted us some time before 12 pm because this is when most of our engineers will still be in the office.
I am not going to be in the office today, so if you decide to contact us today, just let our support reps know that you were asked to show an issue we couldn't reproduce on our end and reference them to this forum thread.
Thank you Tim.
As always, you can contact our support team for a remote connection session any time between 6:30 am and 2:00 pm EST, Monday through Friday. It would be even better if you contacted us some time before 12 pm because this is when most of our engineers will still be in the office.
I am not going to be in the office today, so if you decide to contact us today, just let our support reps know that you were asked to show an issue we couldn't reproduce on our end and reference them to this forum thread.
Thank you Tim.